FESCO Bill Online Complaint

FESCO is the Faislabad electric supply company. It distributes electricity to many areas of Pakistan. Being a FESCO user, if you have any complaint, you can process your FESCO bill online complaint in numerous ways.

You can simply submit your complaint online via the online portal or official website. Here are some general steps to follow while filing a complaint.

If you have any complaint regarding your FESCO bill, you have to simply open the official website to submit your complaint. By opening the website, you will get a form to fill out the complaint.

In that form, you need the following details:

Complaint Details

• Complainant Name
• Select country
• Complainant Address
• Select city
• Phone number
• Whatsapp number
• Fax number
• CNIC
• Complainant Email 
• Against person if any
• Matter of complaint
• Agency selection such as FESCO
• Select agency sub-office
• Complaint subject
• Complaint details
• Attach file in the 
• Fill security code
• Send your complaint.

You can also submit your complaint in a nearby office. You have to go nearby office and take a complaint form. Fill up the complaint form with all necessary information and submit it in the complaint cell. After submitting the complaint it will go through further process.

If you have any complaint or query, you can simply call on customer support center for resolution of the complaint and query. In either case, if you notice any kind of emergency you can contact the helpline to protect yourself from any kind of severe damage.

Phone: 92 (41) 9220184-9220229

Fax: +92 (41) 9220233

UAN No. 080066554

Tracking Your Complaint

After submitting your complaint, you can track its status online through the FESCO website. Here’s how:

1. Visit the FESCO Website: Go to the complaint tracking section.
2. Enter Complaint Reference Number: Enter the reference number provided when you submitted your complaint.
3. View Status: Check the status of your complaint and any updates provided by FESCO.

Tips for Filing an Effective Complaint

1. Provide Accurate Information: Ensure all details in your complaint form are accurate and complete to avoid delays in processing.
2. Be Clear and Concise: Clearly describe the issue, including relevant dates and amounts, and avoid unnecessary details.
3. Attach Supporting Documents: Include any documents that support your complaint to provide additional context and evidence.
4. Follow Up: Regularly check the status of your complaint and follow up with FESCO if you do not receive a timely response.

Can I submit my FESCO complaint online?

Yes! You can submit your complaint online via the official website.

Can we use a helpline to inform emergencies?

Yes! You can use a helpline to inform emergencies. If you notice power line disruption in any area, it is your responsibility to inform FESCO staff to take necessary actions.