How to Check Electricity Bill Payment paid or not in Pakistan

Electricity is an essential utility for homes and businesses in Pakistan. To ensure uninterrupted service, it’s crucial to pay electricity bills on time. But sometimes, people may forget whether they’ve paid their bills or not. Thankfully, there are ways to check if your electricity bill has been paid or not in Pakistan.

Methods to Check Electricity Bill Payment:

1. Check Electricity Bill Payment via Online Method:

Start by visiting the official website of your electricity provider. This can usually be done by searching for the name of your electricity company on a search engine or by directly typing the company’s name into the address bar of your web browser.

Navigate to the Bill Payment or Consumer Services Section: 

Once you’re on the website, look for sections related to bill payment or consumer services. These sections might be labeled differently depending on the website’s layout, but they usually contain information and tools related to managing your electricity account.

Enter Your Consumer Number or Account ID:

In the bill payment or consumer services section, you’ll likely find a form or a field where you can enter your consumer number or account ID. This information is typically printed on your electricity bill. If you’re unsure where to find it, check your most recent bill, and you should see it listed there.

Check Your Bill Payment Status:

After entering your consumer number or account ID, follow any additional instructions provided by the website. This might involve filling out a captcha or answering a security question to verify your identity. Once you’ve completed the required steps, the portal should display your bill payment status. This will typically indicate whether your bill has been paid or if there are any outstanding amounts remaining.

It’s important to note that the specific steps and features of online bill payment portals can vary between different electricity providers. Some portals may offer additional features, such as the ability to view past billing history or download copies of previous bills. If you’re having trouble finding the bill payment section on your electricity provider’s website or if you encounter any issues while trying to check your bill payment status online, you can reach out to the electricity company’s customer service for assistance. They should be able to provide guidance and support to help you access the information you need.

2. Check Electricity Bill Payment via Mobile App

The use of mobile applications by electricity distribution companies has greatly simplified the process of checking bill payment status for consumers. Here’s a more detailed explanation of the steps involved in using a mobile app to check your electricity bill payment status:

Download the App:

• Visit the Google Play Store (for Android devices) or the Apple App Store (for iOS devices) on your mobile phone.
• Search for the official mobile application of your electricity provider such as FESCO, LESCO, MEPCO, PESCO and Wapda etc.
• Download and install the app on your device.

Login or Register:

• Open the app on your mobile phone.
• If you are a new user, you will need to register by providing your details such as name, address, email, and phone number. You may also need to create a username and password.
• If you are already registered, simply login using your credentials.

Navigate to the “Bill Payment” Section:

• Once you are logged in, navigate to the “Bill Payment” or “Payment History” section of the app. This section is usually found in the main menu or on the app’s home screen.

View Your Payment Status:

• In the “Bill Payment” or “Payment History” section, you will be able to view your current bill payment status.
• The app will display whether your bill has been paid or is still pending.

Additional Features:

• Some mobile apps may offer additional features such as bill payment reminders, bill calculation, and the ability to pay bills directly through the app.
• Explore the app to discover all the features and functionalities it offers to make managing your electricity bills easier.

By using the official mobile app of your electricity provider, you can conveniently check your bill payment status anytime and anywhere, ensuring that you stay updated with your electricity payments.

3. Check Electricity Bill Payment through SMS Service:

SMS services offered by electricity companies provide a convenient way for consumers to inquire about their bill payment status using their mobile phones. To use this service, you need to compose a new text message on your mobile phone. The message should include the designated code provided by your electricity provider, followed by your account number. 

Once you have typed the message, send it to the specified number provided by your electricity company. Shortly after sending the message, you will receive a reply informing you whether your electricity bill has been paid or not. This service is particularly useful for those who do not have access to the internet or prefer a quick and easy way to check their bill payment status.

4. Check Electricity Bill Payment via Customer Service Helpline:

If you’re unable to check your electricity bill payment status online, you can contact the customer service helpline of your electricity provider for assistance. You can find the customer service number on your electricity bill. When you call, you’ll hear automated prompts that guide you through the process. 

Alternatively, you can speak directly to a customer service representative. Be ready to provide your account details, such as your account number and name, to help them locate your information. Once connected, you can ask about your bill payment status, and the representative will provide you with the necessary information. This method is helpful if you don’t have access to the internet or prefer to speak with someone directly.

FAQ’s

How can I check electricity bill payment status online?

To check your electricity bill payment status online, visit the official website of your electricity provider and look for the “Bill Payment” or “Consumer Services” section. Enter your consumer number or account ID to view your payment status.

Is there a mobile app available to check electricity bill payment?

Yes, some electricity distribution companies in Pakistan offer mobile applications that allow consumers to check their bill payment status. Download the official app from the Google Play Store or Apple App Store, log in or register, and navigate to the “Bill Payment” or “Payment History” section.

Can I inquire about my bill payment status through SMS?

Yes, certain electricity companies in Pakistan offer SMS services for checking bill payment status. Compose a new text message, type the designated code followed by your account number, and send it to the specified number. You’ll receive a reply shortly with your payment status.

What should I do if I’ve paid my bill but it still shows as unpaid?

If you’ve paid your bill but it still shows as unpaid, contact the customer service helpline of your electricity provider. Provide them with the details of your payment, such as the transaction ID or reference number, and they will investigate the issue.

What are the consequences of not paying my electricity bill on time?

Not paying your electricity bill on time can lead to disconnection of service and late payment penalties. It’s important to keep track of your bill payment due dates to avoid these consequences.

Conclusion

Keeping track of electricity bill payments is essential to avoid disconnection and late payment penalties. With the convenience of online portals, mobile apps, SMS services, and customer helplines, consumers in Pakistan can easily check whether their electricity bills have been paid or not. By utilizing these methods, individuals can stay on top of their utility payments and ensure uninterrupted power supply to their homes and businesses.