FESCO App and Online Portal

FESCO App and Online Portal – Smart Electricity Management in 2025

Introduction

In 2025, the Faisalabad Electric Supply Company (FESCO) has taken a major leap toward digital transformation. With the launch of its updated FESCO App and Online Portal, the company now enables millions of users to conveniently access their electricity information, manage bills, and register complaints — all from the comfort of their homes. This initiative not only supports Pakistan’s digital vision but also aligns with international standards of smart electricity management, appealing to users from Pakistan, the UAE, the UK, and the USA who manage property or family utility bills back home.

What is FESCO?

FESCO (Faisalabad Electric Supply Company) is one of Pakistan’s leading electricity distribution companies, responsible for providing power to over 4.5 million consumers across Faisalabad, Sargodha, Mianwali, Jhang, and other regions. Its services cover both residential and industrial sectors, ensuring reliable energy supply across Punjab.

In recent years, FESCO has invested heavily in digital innovation, launching a mobile app and online portal to help customers stay informed and in control of their electricity management.

FESCO App Overview

The FESCO App 2025 represents a new era of customer convenience. The application allows consumers to perform multiple electricity-related tasks seamlessly.
Below are the primary features that make it a valuable tool for customers both locally and abroad.

Key Features of the FESCO App

  1. Online Bill Checking: Users can instantly check their latest electricity bills using their reference numbers.
  2. Duplicate Bill Download: The app allows users to download and print duplicate bills anytime.
  3. Real-Time Billing Updates: Get instant notifications about new billing cycles and due dates.
  4. Bill Payment Integration: Integration with online payment gateways enables secure bill payments through JazzCash, Easypaisa, and bank apps.
  5. Complaint Registration System: Consumers can easily register complaints regarding meter faults, outages, or billing errors.
  6. Consumption History: Access a complete record of monthly consumption for better energy tracking.
  7. Tariff Information: The app provides real-time tariff rate updates for 2025.

FESCO Online Portal – Simplifying Electricity Management

The FESCO Online Portal complements the mobile app, offering a complete web-based electricity management system.
It caters to both domestic and overseas consumers who prefer desktop access.

Key Functionalities:

  • Check Electricity Bill Online
  • Download Duplicate Bills
  • Track Complaint Status
  • View Tariff Schedules
  • Online Connection Application
  • Apply for New Meter or Load Increase

This user-friendly interface ensures that even non-technical users can efficiently manage their accounts and payments.

Latest FESCO Tariff Rates 2025

As of 2025, the National Electric Power Regulatory Authority (NEPRA) has implemented updated tariff structures for all electricity distribution companies, including FESCO.
The tariff rates vary by consumer category:

CategoryTariff (PKR/kWh)Details
Domestic Users5.75 – 9.50Based on monthly usage slabs
Commercial Users12.15Fixed energy charges
Industrial Consumers18.50Variable with load factor
Agricultural Sector8.00Subsidized rate for farmers

These rates are automatically updated within the FESCO App and Online Portal, ensuring transparency for every user.

Smart Energy Management through FESCO Digitalization

The 2025 updates highlight FESCO’s focus on smart energy management.
By integrating data analytics and smart metering systems, FESCO is improving energy efficiency and minimizing losses. Customers can now monitor real-time energy usage patterns, enabling them to adopt cost-saving habits.

This smart management system also helps overseas Pakistanis — particularly those living in the UAE, UK, and USA — to track energy usage and billing for their Pakistan properties from anywhere in the world.

Security and Data Privacy

FESCO ensures top-tier data protection standards, using SSL encryption and multi-factor authentication within both its mobile app and web portal.
This guarantees that all consumer data, including billing details and payment transactions, remain secure and confidential.

How to Access the FESCO Online Portal

Follow these steps to use the FESCO Online Portal effectively:

  1. Visit fesco.io or https://fescoonline.com.
  2. Enter your 14-digit Reference Number found on your electricity bill.
  3. Click on “Check Bill” to view the latest invoice.
  4. You can download or print your bill for record-keeping.
  5. To register a complaint, navigate to the Customer Services section.

Advantages of Using the FESCO App and Portal

  • Save time by avoiding long queues at billing centers.
  • Get instant bill notifications and due date reminders.
  • View historical data and tariff changes.
  • Make secure online payments anytime, anywhere.
  • Convenient for both domestic users and overseas Pakistanis.

FESCO’s 2025 Digital Vision

FESCO’s long-term plan involves developing AI-based energy prediction models, enabling predictive maintenance and demand forecasting.
The 2025 portal update includes smart meter synchronization, automated outage notifications, and chatbot-based customer assistance — bringing FESCO’s digital services closer to global standards

FESCO App and Online Portal – Smart Electricity Management in 2025

  • FESCO App 2025
  • FESCO Online Portal
  • FESCO Bill Check Online
  • FESCO Duplicate Bill Download
  • FESCO Tariff Rates 2025
  • FESCO Smart Energy Management
  • FESCO Online Payment
  • FESCO Customer Services
  • FESCO Electricity Bill Pakistan
  • FESCO Complaint Registration

Conclusion

The FESCO App and Online Portal have revolutionized how electricity consumers interact with their power provider. In 2025, these platforms represent the company’s commitment to modernization, transparency, and customer satisfaction.
By combining smart technology, user-friendly design, and secure systems, FESCO ensures that managing your electricity account — whether from Faisalabad or abroad — is easier than ever before.

For the latest updates, tariff changes, and customer support, visit FescoOnline.com and stay connected with FESCO’s digital future.

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