Best FESCO Light App 2025

In today’s digital age, managing electricity services shouldn’t be a challenge. The FESCO Light App is a breakthrough mobile solution introduced by Faisalabad Electric Supply Company (FESCO) to simplify bill payments, outage updates, and complaint registration. Whether you live in Faisalabad, Sargodha, Jhang, or Toba Tek Singh, this app empowers you to control your electricity connection from your smartphone.

This detailed 2025 guide will explain everything you need to know about the FESCO Light App, how to use it, and how it can save you time and frustration.

What Is the FESCO Light App?

The FESCO Light App is an official mobile application developed by FESCO to offer its customers quick and secure access to essential electricity-related services. From checking your electricity bill to reporting faults and receiving outage updates, the app makes it easier than ever to stay connected and informed.

You no longer have to visit FESCO offices or wait on hold with customer support. With just a few taps, you can manage your electricity account with ease.

Why Did FESCO Launch This App?

Before the app, electricity consumers commonly experienced:

Long queues for bill payments
Difficulty tracking outages or complaints
Inaccurate billing due to estimated meter readings
Lack of transparency from the electricity provider

FESCO launched this app to provide a digital-first experience that improves efficiency, transparency, and customer satisfaction. Today, over 4 million customers benefit from the convenience the app offers.

How to Download the FESCO Light App

The app is available on both Android and iOS platforms. Here’s how to get started:

For Android Users:

Go to the Google Play Store
Search for “FESCO Light App”
Select the official app by FESCO
Tap Install

For iPhone Users:

Visit the Apple App Store
Search for “FESCO Light”
Download the official version
Wait for installation and open the app

Make sure you only install the app from verified developers to avoid fake versions or scams.

How to Register and Log In

Using the app for the first time? Here’s how to register:

Open the app
Select Register New User
Enter your Customer Reference Number (CRN) (found on your electricity bill)
Enter your mobile number and create a password
Confirm your registration with an OTP sent via SMS
Log in with your registered credentials

Once registered, you’ll get access to all available services immediately.

Key Features of the FESCO Light App in 2025

1. View and Pay Electricity Bills

You can instantly check your current or past electricity bills. Payment options include:

Bank accounts (HBL, UBL, Meezan Bank, etc.)
Mobile wallets like JazzCash and Easypaisa
Debit or credit cards

You can also download your bill in PDF format for future reference.

2. Report Complaints

If you’re facing a voltage issue, outage, or meter fault, you can register complaints directly through the app. Complaint categories include:

Overbilling
Meter problems
Transformer failure
Power theft

Track your complaint status within the app and get notified when it’s resolved.

3. Get Load Shedding and Outage Alerts

The app sends real-time notifications about:

Scheduled maintenance
Load shedding updates
Unexpected faults in your area

This helps users plan their daily activities around the electricity schedule.

4. Submit Meter Readings

Avoid estimated bills by submitting your own meter reading every month. Simply:

Take a photo of your meter
Enter the numeric reading
Submit it through the app before the deadline

This ensures accurate billing and helps avoid disputes.

5. Manage Multiple Connections

If you have more than one electricity connection (e.g., home, office, shop), you can add multiple CRNs and manage all accounts within one app dashboard.

Benefits of Using the FESCO Light App

Using the FESCO Light App offers numerous advantages, including:

No need to visit FESCO offices for basic tasks
Faster complaint resolution
Transparency in electricity usage and bills
Instant alerts about outages
Safe and secure online payments
Saves time and effort

How to Pay Your Bill Through the App

Paying your bill is simple:

Open the app and log in
Go to the Bill Payment section
Choose the billing month
Select a payment method
Complete the transaction
Download or screenshot the receipt

Some banks and wallets may offer cashback or rewards for using digital payment channels.

Troubleshooting Common Issues

App not working or crashing?

Try clearing your phone’s cache or reinstalling the app. Make sure your device has the latest OS version and enough storage space.

Forgot your password?

Click on Forgot Password, enter your registered mobile number, and follow the OTP verification process to reset it.

Not receiving outage alerts?

Make sure you’ve allowed notifications for the app in your phone settings.

How Does FESCO Light Compare to Traditional Methods?

Service	Traditional Method	FESCO Light App
Bill Viewing	Physical copy or website	In-app digital copy
Bill Payment	Post office or bank	Mobile payment
Complaints	Call center	In-app registration
Outage Info	Manual check	Real-time alerts

Real-Life User Feedback

Nabeel Ahmed, a small business owner in Faisalabad, shared his experience:

“I used to visit the FESCO office every month to pay my bill and submit complaints. Now, I just open the app. It’s reliable, fast, and saves me hours every month.”

Security and Data Privacy

The FESCO Light App is equipped with:

OTP verification
Encrypted data transmission
Secure payment gateways

FESCO also ensures that user data is protected under Pakistan’s local data protection regulations.

Frequently Asked Questions (FAQs)

Is the FESCO Light App free to use?
Yes, it’s completely free for all FESCO consumers.

Can I use the app without internet?
No, an internet connection is required to access app features.

Can I add multiple CRNs under one account?
Yes, the app allows you to manage several electricity connections.

What if I face technical problems?
You can contact FESCO’s support at 111-000-118 or submit a complaint through the app.

Final Thoughts

The FESCO Light App is more than just a mobile tool—it’s a customer empowerment platform. It enhances transparency, reduces manual errors, and brings electricity management into the digital age. With real-time alerts, secure payments, and complaint tracking, it’s the modern solution FESCO consumers have long needed.

As Pakistan continues to embrace digital transformation, the FESCO Light App stands out as a perfect example of how public utilities can improve lives through innovation.

If you haven’t downloaded it yet, now’s the time. Take control of your electricity connection with just a few taps—because power management should be simple.