FESCO Bill SMS Service and Benefits

FESCO company sends electricity bill messages to their consumers. The consumers remain up to date by getting their FESCO bill SMS. There are various benefits of this service. The users get complete information on their electricity bill.

For SMS service, the user has to register his number to get monthly updates of your electricity bill. In this article, we will discuss how can you register yourself to avail SMS service. And what are the benefits associated with FESCO SMS service?

The step-by-step guide to register yourself to avail of FESCO SMS service is given below.

Step 1:

• The FESCO user must register first on the official website or nearby customer service center to avail sms service. He needs to provide his mobile number, meter number, and name.
• You need to follow the following steps to register yourself online for the FESCO SMS service.
• First of all, you have to open FESCO’s official website or online portal.
• Log in to your account.
• If you do not have your account you just simply sign up to create an account.
• Enter the reference number mentioned on your electricity bill.
• By entering a 14-digit reference number, you have to give your mobile number which you want to register for SMS service.
• Read the given terms and conditions carefully and submit your request.
• You can do this by visiting a nearby FESCO office or you can avail of this service by calling FESCO helpline 118.

Step 2:

Once you are registered in the online portal, you can send a message to FESCO helpline 8118 with your electricity meter number to receive details of your electricity bill. You can also take an update of account balance by sending a message on 8119.

Step 3:

After submitting the request, you will get a confirmation SMS from FESCO about the query that you have asked.

There are numerous benefits of FESCO bill SMS service. Some of the benefits are:

Convenient

Being a FESCO user, you can check your account balance and get full details of your FESCO bill while sitting in any place.

Accessible

You can access your account at any time. SMS service is available 24/7.

Time-Saving

FESCO SMS service is time-saving. You can get your bill online without any effort.

Cost-effective

SMS service is free of cost. You do not need to pay any additional charges to avail sms service of FESCO.

Easy paying

FESCO SMS service has made the process of bill payment easy and simple. You get a link to your bill via SMS. You can use that link to pay the FESCO bill via mobile banking.

24/7 Access

You can access your account at any time and any place where internet service is available.

Your account is accessible 24/7 with your login details.

Instant Information

You have to receive instant notification about your electricity bill and power outages.

Common Issues and Troubleshooting

Not Receiving SMS Notifications

If you do not receive SMS notifications, consider the following steps:

1. Check Your Network: Ensure your mobile phone is within network coverage and can receive SMS messages.
2. Correct Mobile Number: Verify that the mobile number provided during subscription is correct.
3. SMS Blocking: Ensure that your phone settings or service provider are not blocking messages from unknown senders.
4. Contact FESCO Support: If the problem persists, reach out to FESCO customer support for assistance.

Lost or Changed Mobile Number

If you lose your mobile number or change to a new one, you need to update your details with FESCO:

1. Visit the FESCO Website: Go to the SMS Bill Service section.
2. Update Details: Enter your reference number, old mobile number, new mobile number, and CNIC.
3. Submit: Click on the “Update” button to save changes.

Managing Your FESCO Bill SMS Service

You can manage your SMS service subscription easily through the FESCO website. Here are some actions you might need to take:

Updating Mobile Number

To update the mobile number where you receive SMS notifications:

1. Visit the FESCO Website: Navigate to the Bill SMS Service section.
2. Enter Details: Provide your reference number, current mobile number, new mobile number, and CNIC.
3. Submit: Click on the “Update” button to save the new information.

Unsubscribing from the Service

If you wish to unsubscribe from the FESCO Bill SMS Service:

1. Visit the FESCO Website: Go to the SMS Bill Service section.
2. Enter Your Details: Provide your reference number, mobile number, and CNIC.
3. Unsubscribe: Click on the “Unsubscribe” button to stop receiving SMS notifications.

Frequently Asked Questions (FAQs)

Is the FESCO Bill SMS Service free?

Yes, subscribing to and receiving bill details via the FESCO Bill SMS Service is free of charge.

Can I receive SMS notifications on multiple mobile numbers?

Currently, FESCO allows each connection to be linked to only one mobile number for SMS notifications.

What if I do not have access to a mobile phone?

If you do not have access to a mobile phone, you can continue to receive your physical bill through traditional mail or subscribe to FESCO’s email service for bill notifications.

Can the SMS bill details be used for payment purposes?

Yes, the SMS contains all necessary details, such as the amount due and the due date, which you can use to make payments.

Conclusion

The FESCO Bill SMS Service offers a convenient, timely, and environmentally friendly way for customers to receive their electricity bill details. By subscribing to this service, you can ensure that you never miss a bill, stay organized with timely reminders, and contribute to reducing paper waste. Follow the steps outlined in this guide to subscribe and enjoy the benefits of receiving your FESCO electricity bills via SMS. For further assistance, visit the FESCO website or contact their customer service.